I’m a paying ChatGPT Plus user based in South Korea.
Despite subscribing to the service, the Settings menu has never been available to me — not even once.
Additionally, Voice Mode randomly activated for a brief moment and then disappeared,
and due to the lack of settings access, I had no control over this feature.
Steps I’ve taken to resolve the issue:
Reinstalling the app
Logging out/in again
Sending multiple emails (with screenshots) to support@openai.com
Analyzing Gmail bounce-back errors
Attempted support via help.openai.com,
but mobile access is extremely limited and Korean support is unavailable
It feels like I’m a paying user without any premium features.
Key concerns:
Functionality appears to vary by country/device/language
No clear explanation or roadmap for availability of features
No compensation or resolution pathway despite multiple reports
As a user, I request:
A clear explanation for missing settings
Transparent standards for which features are enabled and for whom
Equal access for Korean users who are also paying customers
If you’re experiencing the same issue, feel free to leave a comment or share this post.
Let’s raise awareness together.
'트렌드정보' 카테고리의 다른 글
| Real Frustrations as a ChatGPT Plus Subscriber (0) | 2025.04.16 |
|---|---|
| ChatGPT Plus 유료 결제 사용자의 현실적인 불편함 (0) | 2025.04.16 |
| ChatGPT Plus 유료결제 후 설정이 안 보여요 – 한국 사용자도 정식 사용자입니다 (0) | 2025.04.16 |
| [AI기술 생존전략 시리즈 6편]-AI시대 내브랜드를 만드는 전략 (0) | 2025.04.05 |
| [AI기술 생존전략 시리즈 5편]- 갈아넣는 삶을 멈추는 실천법 (0) | 2025.04.04 |